We specialise in consumer and customer engagement.

By focusing on the power of data and focusing on building sustainable one-to-one relationship between a brand and its consumers, we create meaningful value exchange for company and consumer and deliver superior return on investment.

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1

Consumer Promotions

We conduct short-term product and brand promotions that help drive volume growth and create excitement for your brand while helping you acquire an opted in and profiled database which becomes a long term asset for the brand.

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2

Loyalty Programs

Our loyalty programs are long-term in nature and designed to help keep your customers loyal to your brand over a long period of time by ensuring that they always buy your brand.

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3

Behaviour Change Programs

We use our innovative platform to design campaigns for consumers that help them change their purchase behaviour, develop new habits or learn about new offerings. Once the consumers are properly opted in, we are able to profile and segment them and then create tailored programmed messages based on the profiles of each consumer e.g a mother with kids below 5 years, a person with diabetes, a person growing pineapples etc.

Our highly targeted messaging then allows them to either learn how to take care of the baby, take care of the pineapples or take their medication correctly.

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Data and Customer Information Management

We go beyond customer promotion, activation and sampling campaigns by creating a customer relationship management plan after the campaign duration. This ensures that all the marketing activities conducted are measured accurately and continuous engagement is enabled well after the campaign period. This in turn also builds a sustainable one on one relationship with the customer, building brand loyalty.

To make this happen, we use our platform to digitize all activities that require data capture and management. Our clients are then able to manage their customers’ data using our state- of-the-art dashboard from their desktops.

5

Warranty Management

Usually, when a customer purchases an item, they are issued with a physical warranty card that captures certain customer data. This data however remains on the card and is not captured by the client’s system. We designed a solution that helps automate the warranty activation process as well as capturing and storing customer data. Not only does this solution improve efficiency of the warranty activation process, but also builds a database that provides a huge opportunity for Know Your Customer (KYC) related engagements.

6

Visitor Management

We digitize the security screening process by reducing paperwork, maintaining better records that can be accessed and retrieved at the touch of a button, easy tracing of people who were in your premises, and better security of the information collected.

Since the advent of the COVID-19 Pandemic, we are more aware of the dangers of human contact and item sharing i.e, books and pens. We therefore believe that this solution will improve the safety and health of your visitors and staff, at the same time, maintaining security.

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Marketing Strategy Consultation

With a combined 20 years of experience in marketing and advertising, our team is highly equipped to give you valuable marketing solutions that will propel your business forward. Our strategies heavily utilize data and technology to make them efficient, achievable and with the highest return on investment.

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