CUGI | Digital Consumer and Customer Solutions

Our offering.

We specialise in consumer and customer engagement by focusing on the power of data and building sustainable one-to-one relationship between a brand and its consumers.

Consumer & Trade Promotions

We conduct short-term product and brand promotions that help drive volume growth and create excitement for your brand while helping you acquire an opted in and profiled database which becomes a long term asset for the brand.

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Consumer & Retail Channel Loyalty Programs

Our loyalty programs are long-term in nature and designed to help keep your customers loyal to your brand over a long period of time by ensuring that they always buy your brand.

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Customer Relationship Management

We support activation activities/sampling and follow that up with a customer relationship management plan and ensure the dialogue with consumer continues beyond sampling.

Customer Data Management

We designed a solution that helps automate the warranty activation process as well as capturing and storing customer data.

Behaviour Change Programs

We use our innovative platform to design campaigns for consumers that help them change their purchase behaviour, develop new habits or learn about new offerings.

Consulting

With a combined 20 years of consulting in marketing and advertising, our team is highly equipped to give you valuable marketing solutions that will propel your business forward.

We are a team that helps companies enhance their customer and consumer engagements through use of digital, mobile and data technology.

Through expertise in data analysis and market research , we ensure you achieve sustained growth in your business through measurable growth in sales, market share or program success.

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